Great Advice

I am reading a book named UnMarketing. Yesterday I read what is the best business advice I have ever seen in print. It is something that I totally believe in and have been doing from the beginning of my business career. Praise in public and reprimand in private. Or better yet, assist in private.

As managers we need to focus on developing our people and making our companies great places to work. We can no longer expect our people to accept that they are lucky to be working for our companies. We must continually prove to them that our company is the best place to work. We must appreciate them and help them become better employees. If an employee fails, it is because of poor management.

I want to emphasis this fact. If an employee fails, it is because of poor management. Management either hired the wrong person because they do not have the proper interviewing or hiring skills or they failed to develop the employee. That is it! This is a pretty black and white situation in my opinion.

I am not saying that we need to pamper our employees and reduce expectations. Quite the opposite actually. I think we need to hold our employees to a higher standard, our standard. We should be performing our own jobs at a higher standard and that should trickle down to even the lowest level employee.

Sometimes there are external factors that come in to play and cause an employee to fail. A good manager will be aware of those factors based on the working relationship they have established with their employees. Once aware of those factors, a good manager will work to reduce their impact and get the employee back on track.

We need to stop propagating the us against them attitude and really start building teams. After all, as the old saying goes we are only as strong as our weakest link.